Please make sure you click on the "NEW PAYMENT REQUEST" button to send your payment. Then simply type in your payment amount and add your credit or debit card information. If the card is in a different name than your account with us, please reference your account number, name or address. Or you can go to the contact section and send us a quick message letting us know that you made a payment and the name on the card was different. We just want to make sure that your account gets credited for your payment.